Frequently Ask Questions

 

Because all of our products are Made with You in Mind, we’re here to answer the questions you need to know before you purchase. Click any question below to get the answers you need.

 

Q. Will they work on my phone?

All Struman Optics products are compatible with any smartphone or tablet. Unlike other products, compatibility with your devices and your life is always our goal. 

Q. If I upgrade my phone, will they still work?

Our unique and durable Universal Adapter ensures our lenses are forever compatible with any device you have now or in the future. No more wasting money on new accessories for compatibility. Memories are forever, the lenses you use to capture them should be too! 

Q. Will these work on a tablet?

Yes! Our German-crafted Universal Adapter isn’t just for phones. It’s also for tablets, because you deserve quality photos with every mobile device you own. Designed to eliminate blurry photos and increase your reach on any mobile device.

Q. Do I need training to use these?

The only thing you need is a willingness to take photos! All of our products are Made with You in Mind, so our superior and durable German made lenses are easy to use and require ZERO technical knowledge. As a bonus just for you, we include fun, short, and easy to understand tutorials with a “Get Started” card with each lens purchase.

Q. Will they work on a dual camera?

Absolutely! Our products work with dual cameras, including the latest iPhone 10 and Samsung Note 8.  

Q. Do I have to take my case off to use a lens?

Keep your case on! Unlike other mobile lenses, our German designed Universal Adapter works with all cases, including the popular Lifeproof and Otterbox cases, so you don’t have to choose between protection and photography.  

Q. What if these break?

Enjoy peace of mind in your purchase with our 5 year International warranty. Regardless of where you’re using the products or where in the world you purchased from, all verified purchases are protected for 5 full years from the purchase date. Breaks, cracks, scratches, and all, we’ll repair or replace your products under the warranty period. Just contact us to get started. 

 

Q. I want to try a lens, but I’m not too sure. What if I have buyer’s remorse?

We’re confident that you’ll love our products so much, we offer a 60-day Money Back Guarantee. Just test the lenses out, play with them, snap selfies to your heart’s content for the 60 full days… and if for some reason you don’t love them within sixty days of your purchase, just email info@strumanoptics.com.au to start the refund process, no questions asked!